These Terms & Conditions govern your use of the bitjee online casino and sports betting platform. Please read them carefully before registering or placing any bets. By accessing bitjee, you confirm that you have read, understood, and agreed to these terms in full.
By accessing, browsing, or using the bitjee website and all associated services — including but not limited to the casino lobby, sports sportsbook, live dealer tables, crash games, slots, and payment cashier — you acknowledge that you have read these Terms & Conditions in their entirety and agree to be legally bound by them. These terms apply to all visitors, registered users, and players on the bitjee platform, regardless of whether they are accessing bitjee from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or any other location.
Your continued use of the bitjee platform following any modification to these Terms & Conditions constitutes your acceptance of the revised terms. It is your responsibility to review these terms periodically. bitjee reserves the right to update, amend, or replace any portion of these terms at any time without prior individual notice, though material changes will be communicated via a platform notification or an email to the address registered on your account.
These Terms & Conditions should be read in conjunction with our Privacy Policy and our Responsible Gaming policy, both of which form part of the agreement between you and bitjee.
The bitjee platform is strictly restricted to individuals who are aged 18 years or older at the time of registration. By creating an account, you warrant that you are at least 18 years of age. bitjee conducts identity verification ("KYC" — Know Your Customer) checks and may request documentary evidence of age and identity at any point. Accounts found to belong to individuals under 18 will be suspended immediately, all funds forfeited, and the matter referred to the appropriate authorities where required.
Each individual player may hold only one registered account on bitjee. Creating multiple accounts — whether under the same name, the same device, the same IP address, the same payment method, or any combination thereof — is strictly prohibited. bitjee uses automated systems to detect duplicate accounts, and any accounts identified as duplicates will be suspended pending investigation. Balances and winnings associated with duplicate accounts may be confiscated.
You must provide accurate, current, and complete information at the time of registration, including your full legal name, date of birth, email address, and mobile number (typically linked to your bKash, Nagad, or Rocket account). You are required to keep this information up to date. bitjee is not liable for any losses arising from your failure to maintain accurate registration details.
bitjee reserves the right to request identity verification documents at any time, including but not limited to a government-issued National ID Card (NID), passport, driving licence, or a recent utility bill confirming your address. Verification is typically required before processing your first withdrawal and may be requested again following a significant change in account activity. Failure to provide satisfactory documentation within the stipulated timeframe may result in account restriction or closure.
You are solely responsible for maintaining the security of your bitjee account credentials, including your username, password, and any two-factor authentication methods associated with your account. You must not share your login details with any third party, including family members, friends, or agents purporting to represent bitjee. bitjee customer support staff will never ask for your password.
If you suspect that your account has been accessed without your authorisation, you must notify bitjee support immediately via live chat or by emailing [email protected]. bitjee will take reasonable steps to secure your account but accepts no liability for losses incurred as a result of unauthorised access where the breach resulted from your failure to adequately protect your credentials.
You must not use your bitjee account for any commercial purpose, including operating as a third-party agent, accepting bets on behalf of other individuals, or using the platform as a mechanism for money laundering, fraud, or any other illegal activity. bitjee cooperates fully with law enforcement authorities in all jurisdictions where required to do so.
bitjee currently accepts deposits and processes withdrawals via the following Bangladesh-market payment methods: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank (DBBL), BRAC Bank, City Bank, Islami Bank, and Sonali Bank. The availability of specific payment methods may vary and is subject to change without notice. The platform wallet operates exclusively in Bangladeshi Taka (BDT), and all balances, deposits, and withdrawals are denominated in BDT.
The minimum deposit amount is ৳100. The minimum withdrawal amount is ৳500. Maximum single-transaction limits apply and are displayed in the cashier section of your account at the time of the transaction. bitjee reserves the right to adjust these limits without prior notice. High-volume withdrawal requests may require additional verification before processing.
Deposits made via bKash, Nagad, and Rocket are credited to your bitjee wallet in real time during normal operating hours and within a maximum of 15 minutes at all other times. Withdrawal requests are processed within 24 hours during business days, and within 48 hours during weekends and public holidays including Eid, Durga Puja, and national holidays such as Independence Day (26 March) and Victory Day (16 December). Card and bank transfer withdrawals may take 3–5 business days depending on the issuing institution.
Player funds held in bitjee accounts are maintained in segregated accounts separate from bitjee's operational funds. bitjee does not use player funds for business operations. In the event of a technical error resulting in an incorrect balance being displayed or credited, bitjee reserves the right to correct the error and adjust your account balance accordingly, irrespective of any bets placed using the incorrect balance.
bitjee maintains strict Anti-Money Laundering (AML) compliance procedures. All transactions are monitored for suspicious activity. bitjee is entitled to request documentation to verify the source of funds deposited into your account. Any suspected or confirmed attempt to use bitjee for money laundering, structuring of transactions, or any other financial crime will result in immediate account suspension, full balance forfeiture, and reporting to the relevant authorities.
All bonuses, free bets, promotional credits, and other incentives offered by bitjee are subject to specific wagering requirements, validity periods, game restrictions, and minimum odds conditions. These specific terms are published on each individual promotion page and must be read in conjunction with these general Terms & Conditions. In the event of any conflict between a specific promotion's terms and these general terms, the specific promotion terms shall prevail.
Bonus funds must be wagered a specified number of times before any withdrawal of bonus-derived winnings is permitted. The applicable wagering multiplier, eligible games or markets, and time limits are stated on each promotion. Bets placed on games with a contribution rate of less than 100% will count towards the wagering requirement at the stated reduced rate. Winnings exceeding the stated maximum bonus win cap will be removed from your balance when a withdrawal is requested.
bitjee reserves the right to withhold, cancel, or reclaim any bonus or promotional reward where it has reasonable grounds to believe that a player has abused the bonus system. Abuse includes but is not limited to: opening multiple accounts to claim the same promotion, using matched betting strategies, hedging bets across accounts, or exploiting technical errors to generate artificial bonus credit. Decisions regarding bonus abuse are made at bitjee's sole discretion and are final.
bitjee may offer enhanced promotions during major sporting events including BPL, IPL, T20 World Cup, ICC tournaments, and seasonal cultural events such as Pohela Boishakh and Eid. These promotions carry their own specific terms and eligibility criteria and are available for a limited time only. Players are advised to check the Promotions section of the bitjee platform for current offers.
All sports bets placed on bitjee are subject to the rules of the relevant sport and the specific market rules displayed at the time of bet placement. bitjee reserves the right to void any bet that has been placed after the outcome of the relevant event has been determined, or where the bet was placed at erroneous odds resulting from a manifest error, technical fault, or data feed disruption. Voided bets are returned to the player's account as a stake refund.
All casino games on the bitjee platform use certified random number generators (RNGs) provided by the game studios supplying the content — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The applicable Return-to-Player (RTP) percentages for each game are published within the game's information panel. bitjee does not manipulate or alter game outcomes. In the event of a game malfunction, the affected round is voided and stakes are returned.
Live dealer games operated by Evolution Gaming and Ezugi are governed by the rules of the respective live studio. In the event of a network disconnection during a live game round, the outcome of the round shall be determined by the game server's recorded result, which shall be final. bitjee accepts no liability for disconnections caused by the player's own internet connection or device failure.
Minimum and maximum bet limits are displayed within each game and market. bitjee reserves the right to impose individual account betting limits at its discretion, including where unusually large or consistently profitable wagering patterns are identified. Any such limits will be communicated to the affected player.
The following activities are strictly prohibited on the bitjee platform. Engaging in any of the following may result in immediate account suspension, forfeiture of all balances, and legal action where applicable:
bitjee is committed to promoting responsible gambling among all players on its platform. We provide a suite of responsible gaming tools that are available to all registered players at no cost and with no administrative delay. These include deposit limits (daily, weekly, and monthly), loss limits, session time limits, cooling-off periods, and permanent self-exclusion. These tools are accessible directly from your account settings panel.
If you believe that your gambling behaviour may be causing harm to yourself or others, we strongly encourage you to use our self-exclusion tool or contact our support team immediately via live chat at [email protected]. Self-exclusion requests take effect immediately upon confirmation and cannot be reversed during the selected exclusion period. bitjee will not send any promotional communications to a self-excluded player during their exclusion period.
Players who are self-excluded from bitjee must not attempt to circumvent the exclusion by opening a new account. Any account identified as belonging to a self-excluded individual will be closed immediately and any balance may be returned after a reasonable review period. For further information on our responsible gaming commitment, please visit our dedicated Responsible Gaming page.
All content on the bitjee platform — including but not limited to the website design, logos, graphics, text, software, game interfaces, and data — is the intellectual property of bitjee or its licensed partners and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the bitjee platform for personal, non-commercial entertainment purposes only.
You may not copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any content from the bitjee platform without the express prior written consent of bitjee. Unauthorised use of any bitjee intellectual property may result in legal action. Game content provided by third-party studios such as Pragmatic Play, Evolution Gaming, and Spribe remains the intellectual property of those respective studios and is subject to their own licensing terms.
To the fullest extent permitted by applicable law, bitjee shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the bitjee platform. This includes but is not limited to losses arising from: system downtime, technical errors, data loss, delayed transactions, game malfunctions, or unauthorised access to your account resulting from your own failure to maintain adequate security.
bitjee makes no warranty, express or implied, that the platform will be continuously available, error-free, or free from viruses or other harmful components. bitjee uses commercially reasonable efforts to ensure platform availability but cannot guarantee uninterrupted access. Scheduled maintenance windows will be communicated in advance where practicable.
In all cases, bitjee's maximum aggregate liability to any player in connection with their use of the platform shall not exceed the total net deposits made by that player to their bitjee account in the 12 calendar months preceding the event giving rise to the claim.
bitjee collects and processes personal data in accordance with its Privacy Policy, which forms an integral part of this agreement. By registering an account, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy. This includes data collected for the purposes of account verification (KYC), transaction processing, fraud prevention, and personalisation of your platform experience.
bitjee uses SSL encryption across all data transmissions between your device and the bitjee platform. bitjee does not sell personal data to third parties. Data is shared with third parties only where necessary for the delivery of the platform's services — for example, with payment processors such as bKash and Nagad — or where required by law. You have the right to request access to, correction of, or deletion of your personal data, subject to applicable legal retention requirements.
bitjee reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material — for example, changes to bonus terms, withdrawal conditions, or prohibited conduct rules — bitjee will provide at least 7 days' advance notice via a platform notification or email to registered players. Non-material changes, such as corrections of typographical errors or clarifications that do not alter player rights or obligations, may take effect immediately without individual notice.
The most current version of these Terms & Conditions is always accessible at bitjee.net/terms-conditions. The date displayed at the top of this page indicates the last revision. Continued use of the bitjee platform after the effective date of any amendment constitutes your acceptance of the revised terms. If you do not accept the revised terms, you must close your account before the effective date of the changes.
These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. bitjee operates a transparent and fair complaints procedure. If you have a complaint regarding any aspect of the bitjee platform, you should first contact the bitjee support team via live chat or email at [email protected]. bitjee will acknowledge your complaint within 48 hours and provide a full response within 14 calendar days of receipt.
If a complaint cannot be resolved through the internal complaints procedure to your satisfaction, the matter may be escalated to alternative dispute resolution mechanisms in accordance with the applicable regulatory framework. bitjee will provide relevant contact details for escalation upon request. Players are advised to retain records of all communications with bitjee relevant to a dispute.
If you have any questions, concerns, or requests relating to these Terms & Conditions, you may contact the bitjee team using the following details. Please note that all communication channels are monitored and staffed 24 hours a day, 7 days a week, in Bangladesh Standard Time (BST, UTC+6).
Email: [email protected] (plain text — not a clickable link)
Live Chat: Available directly on the bitjee platform. Click the live chat icon within your account dashboard.
WhatsApp Support: Details provided upon account registration and in the Support section of the platform.
For legal notices or formal correspondence, please address communications to the bitjee compliance team via the email address above, clearly marking the subject line as "Legal Notice" or "Formal Complaint".
A quick reference to the most important rules governing your use of the bitjee platform. These summaries do not replace the full terms above — always read the complete sections for full details.
bitjee is strictly for adults aged 18 and above. Age verification is enforced at registration and at withdrawal. Accounts confirmed to belong to underage individuals are closed immediately and all funds are forfeited without exception.
All transactions on bitjee are in BDT with no conversion fees. Minimum deposit ৳100, minimum withdrawal ৳500. bKash, Nagad, and Rocket withdrawals are processed within 24 hours on business days.
All bonuses carry wagering requirements. Terms are clearly stated on each promotion page. Bonus abuse — including duplicate accounts or matched betting — results in forfeiture. Always read the specific promotion terms before claiming.
You are responsible for keeping your login credentials secure. One account per player is strictly enforced. If you suspect unauthorised access, contact support immediately via live chat or at [email protected].
Deposit limits, loss limits, session timers, cooling-off periods, and self-exclusion are available to all players at no cost. Self-exclusion takes effect immediately. Visit the Responsible Gaming page or contact support to activate any tool.
All casino games use independently certified RNGs from Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. RTP rates are published in each game's information panel. bitjee does not alter game outcomes.
Now that you have reviewed the Terms & Conditions, explore everything bitjee has to offer — from live cricket betting on BPL and IPL to 400+ casino games and fast BDT withdrawals. Have questions? Check our FAQ for quick answers. 18+ only. Play responsibly.